AN ANALYSIS OF FINANCIAL PRACTICES IN CLIENT DISPUTE RESOLUTION
DOI:
https://doi.org/10.29121/ShodhSamajik.v2.i2.2025.47Keywords:
Financial Management, Client Escalations, Debt Recovery, Ethical Finance, Documentation Accuracy, Crm Software, Rbi Compliance, Digital AutomationAbstract
The investigation not only reveals a singular but also multifaceted nature of the relationship between accounting technologies and the financial record management process in a firm that provides audit, taxation, and consultancy services. The adoption of digital accounting systems such as Tally Prime has brought about the complete extinction of manual bookkeeping, thus leading to the migration of firms toward fully automated financial management. Among the software benefits being trials are the reduction of human errors, the speed of data processing, and finally, improved decision-making. The researcher adopted descriptive and mixed-method research approaches, making use of both primary data (obtained through observation and interaction with staff) and secondary data (from accounting manuals and software documentation).
The research reveals that Tally Prime tremendously boosts efficiency, cuts down human errors to a minimum, and secures compliance with legal standards. However, the firm continues to experience a number of issues such as inadequate user training, the need for data synchronization, and system updates. One of the conclusions drawn from the research is that the use of accounting software is a key factor in uplifting the professionalism of accountants in terms of accuracy, speed, and transparency of financial record-keeping.
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